Shipping Policy

At Roula Daher Jewelry, we are committed to delivering your order with the same level of care and artistry that goes into crafting each piece.

Complimentary Worldwide Shipping
We are pleased to offer complimentary international shipping on all orders. Every purchase is handled with the utmost care and delivered directly to your door, regardless of your location.

Order Processing
All orders are meticulously prepared and dispatched within 3–5 business days. Prior to shipment, each piece undergoes a thorough quality review and is carefully secured to ensure it arrives in perfect condition.

Estimated Delivery
Delivery timelines vary based on destination. Upon dispatch, you will receive a confirmation email containing your tracking details, enabling you to monitor your shipment at every stage. Delivery is typically completed within 2 to 14 business days.

Signature Packaging
Each Roula Daher Jewelry piece is presented in our exclusive signature packaging — meticulously crafted to preserve the integrity of your jewelry while offering an elegant, gift-ready unboxing experience from the moment it arrives.

Fully Insured Shipments
Every order is shipped fully insured at its declared value. In the rare and unfortunate event of loss or damage in transit, we kindly ask that you contact our client services team immediately. We will act promptly to ensure a satisfactory resolution.

Customs & Import Duties
International orders may be subject to customs duties, import taxes, or handling fees upon arrival in the destination country. These charges are determined by local regulations and remain the responsibility of the recipient. We recommend consulting your local customs authority for further guidance.

Client Support
Our dedicated team is always on hand to assist with any shipping-related questions or concerns. Please do not hesitate to reach out — your satisfaction is our highest priority, and we are honored to serve you.